Privacy Policy

Privacy Policy

Last updated: June 2026

1. Information We Collect

  • Personal information: name, email address, shipping address, phone number (for order fulfillment)
  • Payment information: processed securely through Stripe and PayPal. We do not store your full card details.
  • Browsing data: IP address, browser type, pages visited (via Google Analytics and tracking pixels)

2. How We Use Your Information

  • To process, ship, and deliver your orders
  • To communicate with you about your orders and customer service requests
  • To send marketing emails (you can unsubscribe at any time)
  • To improve our website, products, and shopping experience

3. Third-Party Services

We use the following services that may collect data when you interact with our website:

  • Stripe / PayPal — Payment processing (PCI-compliant, encrypted)
  • Google Analytics 4 & Google Ads — Website analytics and advertising
  • Meta (Facebook) Pixel — Advertising and audience measurement
  • TikTok Pixel — Advertising measurement
  • Brevo — Transactional and marketing email
  • Tawk.to — Live chat support

4. Cookies

We use cookies to operate the website, remember your shopping cart, and measure traffic. You can disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We implement industry-standard security measures to protect your data. Payment information is encrypted and processed by PCI-compliant providers (Stripe, PayPal). We do not store full credit card numbers.

6. Data Retention

Order data is retained for 7 years to comply with tax and legal requirements. Marketing data is retained until you unsubscribe or request deletion.

7. Your Rights (GDPR & CCPA)

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data (subject to legal retention requirements)
  • Opt out of marketing communications at any time

To exercise these rights, contact hello@pethiddencurio.com.

8. Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this policy at any time. Changes will be posted on this page.

Contact: hello@pethiddencurio.com